A “lucky leap” with my family in Dublin, Ohio—where we’re grateful to live, work, and play.

A strategic marketer grounded in story

Carrie Leach-Zelnis

I’m always looking for the spark that makes something resonate, and I care deeply about bringing audience insight and brand truth together into ideas that stick—not just ideas that look or sound good in the moment.

My foundation started in music. Before I knew what “brand strategy” was, I was studying music and art, drawn to the emotional power of pairing sound, words, and visuals. Designing album artwork that felt as meaningful as the music itself taught me an early lesson: when story, tone, and craft align, people feel it—and connection follows.

That instinct led me naturally into marketing.

After earning my BFA, I began my career in Los Angeles working in reality television, where I learned storytelling under pressure—editing for pace, attention, and emotion, and even stepping behind the mic to record voiceover for on-air transitions. It was a crash course in storytelling, pacing, and audience attention—lessons that continue to shape how I approach creative work.

After completing my contract term, I returned to Ohio and built a career in marketing across agencies, corporate environments, and nonprofits. Along the way, I earned my Master’s in Marketing and Communications and held roles spanning branding, digital, PR, and strategy—including leading the rebrand of a long-established nonprofit and overseeing major accounts at consumer insights and integrated communications agencies. Most recently, I served as Director of Strategy with a focus on destination marketing, where diverse audiences and complex offerings demanded clarity, empathy, and a strong narrative hook.

Across more than 20 years, I’ve worked in both B2B and B2C, across traditional and digital channels, supporting organizations of all sizes—from emerging brands to global leaders. Today, I work as a freelance consultant, partnering with agencies and brands to create emotionally resonant, insight-driven work grounded in strong strategy.

I’m known for wearing many hats, obsessing over details, and never losing sight of the human on the other side of the message. I also bring an unconventional edge—voice acting and a deep appreciation for sonic branding—because sound, tone, and pacing are often the difference between being noticed and being remembered.

If you’re looking for a strategic partner who can turn insight into ideas, strategy into storytelling, and brands into experiences people genuinely connect with, let’s talk.

Approach

Whether you engage me for a comprehensive branding project, campaign messaging and strategy, or support on a single initiative, I immerse and invest to make the work as strategic, smart, and authentic as possible.

I recommend the following process to develop effective and compelling brand and campaign concepts backed by real consumer insight:

  • 1. Immerse

    This phase is of the utmost importance for quality output, and includes a foundational brand audit coupled with in-depth 1:1 interviews with stakeholders and external target audiences. These conversations will go beyond the rational background information to uncover deeper insight into target audience mindsets, brand experiences and perceptions, and to help fully define brand truths, obstacles, and opportunities.

  • 2. Illuminate

    This is where you’ll start to see ideas take shape. A detailed brand analysis will be provided that will include key findings and research insights, proposed archetype profiling for your brand, key audience personas, as well as ideas for overcoming barriers, potential growth opportunities, and clear direction on ways you can strengthen the authenticity of your brand by building upon current perceptions.

  • 3. Inspire

    Oh, the concepting phase — this is what I live for! This brings everything together and includes a comprehensive deck of conceptual ideas, inspiration, and planning for how these insights translate into actionable communication platforms. This may be followed by the development of authentic and impactful creative based on a solid (and sometimes evolved) brand strategy.